Shipping policy

Thank you for visiting and shopping at www.cadotails.com , Following are the terms and conditions that constitute our Shipping policy.

Confirmation of your order:

When you place an order on our website, you are making an offer to us to buy the product/s in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the ‘Order Confirmation E-mail’). The Order Confirmation E-mail is an acknowledgement that we have received your order, but this does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you. At this time an e-mail confirmation email will be sent to you informing you that the products have been dispatched to you (the "Dispatch Confirmation E-mail").

Shipment processing time

We commit to deliver all orders within Hyderabad on the same day if ordered before 6 PM*, for all orders placed after 6PM, we will deliver the next business day.*For other areas expect Hyderabad shipping delivery time is 3 to 4 working days.

*While we aim to have all deliveries done within the stipulated timeframe, there may be certain circumstances which cause unforeseen delays – such as ,but not limited to, extreme rain or flooding. In such circumstances there might be unexpected delays in executing the deliveries. We request customer understanding and cooperation at such times.

Delivery Charges

We do not charge our customers a delivery fee above 799 rs.

Delivery method

All our orders are hand delivered by our own delivery boys or by a third party logistics company employed by us. Although unlikely, if there are any issued faced due to the delivery boys, we request you to bring the issue to our attention by sending us an email on cadotails@gmail.com

GRIEVANCE REDRESSAL

If there are any questions regarding the Shipping Policy, you may contact us using the information below

Contact information: cadotails@gmail.com